আপনার Intel Host BD ওয়েবসাইটের Refund Policy (রিফান্ড নীতিমালা) পেজের জন্য একটি সুনির্দিষ্ট এবং প্রফেশনাল খসড়া নিচে তৈরি করে দেওয়া হলো। যেহেতু আপনার মূল সার্ভিস হলো ডোমেইন, হোস্টিং এবং ডিজিটাল প্রোডাক্ট (সোর্স কোড), তাই এই পলিসিটি এমনভাবে সাজানো হয়েছে যা আপনার ব্যবসাকে সুরক্ষিত রাখবে এবং কাস্টমারদের কাছেও স্বচ্ছ থাকবে।

আন্তর্জাতিক নিয়ম মেনে এটি প্রথমে ইংরেজিতে দেওয়া হলো এবং নিচে সম্পূর্ণ বাংলা অনুবাদও যুক্ত করে দেওয়া হলো:

Option 1: English Version (Recommended for Website)

Refund and Cancellation Policy

Last Updated: July 09, 2026

At Intel Host BD, we want to ensure that our clients are completely satisfied with our services. However, due to the nature of digital products and domain-hosting infrastructure, certain restrictions apply to refunds. Please read our policy carefully before making a purchase.

1. Web Hosting & Cloud Servers

• [Insert Number, e.g., 7 or 14]-Day Money-Back Guarantee: We offer a money-back guarantee on our Shared Hosting and WordPress Hosting packages within the first [Insert Number] days of purchase if you are not satisfied with our server performance.

• Exclusions: This guarantee does not apply to VPS, Dedicated Servers, Cloud Server management services, or renewals of any hosting services.

• Violation of Terms: If your account is suspended or terminated due to a violation of our Terms and Conditions (e.g., hosting illegal content, spamming), you will not be eligible for any refund.

2. Domain Registration & Transfers

• Strictly Non-Refundable: Once a domain name is registered, renewed, or transferred, the payment is processed instantly through international registries (like ICANN). Therefore, all domain-related transactions are 100% non-refundable.

• Please double-check the spelling of your domain name before completing the checkout.

3. Digital Products & Source Codes

• Strictly Non-Refundable: All purchases of ready-made scripts, source codes, and digital assets are strictly non-refundable and non-exchangeable.

• Since digital products are downloadable files that cannot be “returned” or “inactivated” once delivered, we cannot issue refunds. We encourage you to review the product descriptions, live demos, and documentation carefully before buying.

4. IT Support & Custom Development

• Payments made for setup fees, custom web/app development projects, or monthly IT support services are non-refundable once the work or configuration process has started.

5. How to Request a Refund

If your purchase qualifies for a refund under our hosting policy, you must submit a formal request:

• Open a billing ticket through our official Client Portal.

• Alternatively, email us at: support@intelhostbd.com with your order details and reasons for the cancellation.

• Approved refunds will be processed within [Insert Number, e.g., 5-7] business days through the original payment method.